Pedestrians are participants and, most likely, fatalities in every third road traffic accident in Poland. Over 30% of all fatalities on Polish roads are pedestrians. Accidents with pedestrians are very often the result of various factors related to the infrastructure and behaviour of pedestrians and drivers. The objective of the work was to assess driver and pedestrian behaviour in pedestrian crossing areas. The research also served as a pilot study for similar work to be conducted across Poland, and constituted the basis for monitoring the behaviour of road users in the area of pedestrian crossings. Parameters which must be analysed were identified on the basis of field studies. Principles of selecting test sites were adopted, and measurement methods for pedestrian crossing areas are presented. The influence of the location of the selected test cross-section infrastructure parameters on the behaviour of road users in pedestrian crossing areas is demonstrated. The results of the study will be used as a basis for new solutions involving pedestrian crossing infrastructure designed to improve pedestrian safety. The results were also used in formulating new regulations for the design and maintenance of pedestrian crossings and recommendations for road safety auditors.