This paper presents work intended to characterize air flow and convective heat transfers within a ventilated window. This window is a device that allows for the entry of fresh air into a building while simultaneously preheating it in order to satisfy requirements in terms of air quality and thermal comfort in inhabited spaces. Therefore, this essential component of the building envelope functions herein as a heat exchanger with its own geometric characteristics and exchange conditions. In this research, a dual numerical and experimental approach has been implemented in order to highlight the temperatures, velocities and heat flux fields both at the glazing surfaces and in the ventilated air gaps. Several turbulence models were tested using CFD software (ANSYS-FLUENT®); their results were compared with each other as well as with the experimental results. This study shows that the air gap geometry in the window induces flow disturbances, recirculation phenomena and non-uniform heat exchanges, all of which prove to be important in terms of overall component performance. With regard to modeling and, in particular, at the level of turbulence models, the results obtained indicate that the model GEKO is best suited to the configuration under study when the phenomena of turbulent forced convection dominate the dynamics of the transfers. The k-ε models reveal a tremendous weakness in precisely estimating the problem’s characteristic quantities. From an experimental point of view, local measurements of thermal fluxes and temperatures demonstrate high efficiency with regard to experimental technique, which in turn could be extended to many different configurations for the local evaluation of convection heat transfer.