LAPSE:2023.29952
Published Article
LAPSE:2023.29952
Customer Privacy Concerns as a Barrier to Sharing Data about Energy Use in Smart Local Energy Systems: A Rapid Realist Review
Carol Vigurs, Chris Maidment, Michael Fell, David Shipworth
April 14, 2023
Abstract
The purpose of this review is to investigate the nature of privacy concerns in the context of smart local energy systems (SLES) to understand how SLES providers can minimize both user concerns, and cause for concern, around privacy. We conducted a rapid realist review and thematic framework analysis against Bronfenbrenner’s socio−ecological model to understand privacy concerns in different contexts. A common privacy concern was that sharing detailed energy use data had the potential to reveal information about home life, and to intrude upon people’s sense of autonomy, choice, and control. Evidence suggests that people are willing to accept new data sharing technologies if the benefits of doing so are clear, anticipated, and mutually beneficial. Building trust, through increasing knowledge and understanding, was a mechanism for overcoming privacy concerns, but this was mediated by the organization providing the information. Non-profit organizations were more trusted to ensure appropriate safeguards to privacy were in place. One key barrier to participation with good supporting evidence was that people could resist perceived intrusions on their privacy. This could be actively resisted by refusing to install data collection technologies or passively by non-participation in adapting energy use behaviours: both of which are necessary for SLES to achieve their goals of managing energy demand and building resilience in smart grids.
Keywords
barriers, privacy, rapid realist review, smart local energy system
Suggested Citation
Vigurs C, Maidment C, Fell M, Shipworth D. Customer Privacy Concerns as a Barrier to Sharing Data about Energy Use in Smart Local Energy Systems: A Rapid Realist Review. (2023). LAPSE:2023.29952
Author Affiliations
Vigurs C: EPPI-Centre, Social Research Institute, UCL—University College London, London WC1H 0NR, UK [ORCID]
Maidment C: UCL Energy Institute, Bartlett School of Environment, Energy and Resources, UCL—University College London, London WC1E 6BT, UK
Fell M: UCL Energy Institute, Bartlett School of Environment, Energy and Resources, UCL—University College London, London WC1E 6BT, UK
Shipworth D: UCL Energy Institute, Bartlett School of Environment, Energy and Resources, UCL—University College London, London WC1E 6BT, UK
Journal Name
Energies
Volume
14
Issue
5
First Page
1285
Year
2021
Publication Date
2021-02-26
ISSN
1996-1073
Version Comments
Original Submission
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PII: en14051285, Publication Type: Review
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LAPSE:2023.29952
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https://doi.org/10.3390/en14051285
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CC BY 4.0
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