LAPSE:2023.26371
Published Article
LAPSE:2023.26371
How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers
April 3, 2023
The objective of this research was to explore correlates and predictors that play a role in the process of adopting and withdrawing from using a smart metering information platform (SMP). The SMP supports energy monitoring behaviors of the electricity consumers. The literature review shows, however, that not every customer is ready to the same extent to adopt novel solutions. Adoption requires going through stages of readiness to monitor energy consumption in a household. In a longitudinal field experiment on Polish residential consumers, we aimed to see whether messages congruent with the stage of readiness in which participants declared to be at a given moment will be more effective in prompting participants to progress to the next stage than a general message or a passive control condition. We also tested the effect of attitude and knowledge about energy monitoring on phase changes. Our study reveals that what affects the phase change is the participation in the study. The longer the participants were engaged in the usage of SMP, the more willing they were to monitor their energy consumption in the future. This result sheds light on the future educational and marketing efforts of the authorities and energy suppliers.
Keywords
consumers, electricity smart meters, energy monitoring, knowledge, longitudinal study, smart metering information platforms
Suggested Citation
Kowalska-Pyzalska A, Byrka K, Serek J. How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers. (2023). LAPSE:2023.26371
Author Affiliations
Kowalska-Pyzalska A: Department of Operations Research and Business Intelligence, Faculty of Computer Science and Management, Wroclaw University of Science and Technology, Wyb. Wyspianskiego 27, 50-370 Wroclaw, Poland [ORCID]
Byrka K: Wrocław Faculty of Psychology, SWPS University of Social Science and Humanities, 50-505 Wrocław, Poland [ORCID]
Serek J: Wrocław Faculty of Psychology, SWPS University of Social Science and Humanities, 50-505 Wrocław, Poland
Journal Name
Energies
Volume
13
Issue
18
Article Number
E4737
Year
2020
Publication Date
2020-09-11
Published Version
ISSN
1996-1073
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Original Submission
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PII: en13184737, Publication Type: Journal Article
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LAPSE:2023.26371
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doi:10.3390/en13184737
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Apr 3, 2023
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