LAPSE:2021.0055
Published Article
LAPSE:2021.0055
Assessing Supply Chain Performance from the Perspective of Pakistan’s Manufacturing Industry Through Social Sustainability
February 22, 2021
The industry is gradually forced to integrate socially sustainable development practices and cross-social issues. Although researchers and practitioners emphasize environmental and economic sustainability in supply chain management (SCM). This is unfortunate because not only social sustainable development plays an important role in promoting other sustainable development programs, but social injustice at one level in the supply chain may also cause significant losses to companies throughout the chain. This article aimed to consolidate the literature on the responsibilities of suppliers, manufacturers, and customers and to adopt sustainable supply chain management (SSSCM) practices in the Pakistani industry to identify all possible aspects of sustainable social development in the supply chain by investigating the relationship between survey variables and structure. This work went beyond the limits of regulations and showed the status of maintaining sustainable social issues. Based on semi-structured interviews, a comprehensive questionnaire was developed. The data was collected through a survey of the head of the supply chain in Karachi, Pakistan. The results of this paper showed that organizational learning was the most important dimension of supplier social sustainability with a value of 40.5% as compared to the effectiveness of the supply chain and the supplier performance with values 37.7 and 9.6%, respectively. In terms of the manufacturer’s social responsibility, the highest score for operational performance was 47%, while productivity was 20%, and corporate social demonstration was 20%. Finally, for the customers’ social sustainability, two dimensions were determined, namely, customer satisfaction and customer commitment with scores of 47 and 40%, respectively. We also solved sustainable social problems from the perspective of suppliers, manufacturers, and customers. The study would help professionals anywhere to emphasize their considerations and would improve the management of social sustainability in their supply chain.
Keywords
Pakistan, qualitative research, social sustainability, sustainable supply chain management (SSSCM)
Suggested Citation
Khokhar M, Iqbal W, Hou Y, Abbas M, Fatima A. Assessing Supply Chain Performance from the Perspective of Pakistan’s Manufacturing Industry Through Social Sustainability. (2021). LAPSE:2021.0055
Author Affiliations
Khokhar M: College of Economics and Management, Yanshan University, Qinhuangdao 066004, China [ORCID]
Iqbal W: Department of Management Science, College of Management, Shenzhen University, Shenzhen 518060, China [ORCID]
Hou Y: College of Economics and Management, Yanshan University, Qinhuangdao 066004, China [ORCID]
Abbas M: College of Economics and Management, Yanshan University, Qinhuangdao 066004, China [ORCID]
Fatima A: College of Economics and Management, Yanshan University, Qinhuangdao 066004, China
Journal Name
Processes
Volume
8
Issue
9
Article Number
E1064
Year
2020
Publication Date
2020-09-01
Published Version
ISSN
2227-9717
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Original Submission
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PII: pr8091064, Publication Type: Journal Article
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LAPSE:2021.0055
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doi:10.3390/pr8091064
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Feb 22, 2021
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CC BY 4.0
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Feb 22, 2021
 
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Feb 22, 2021
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Original Submitter
Calvin Tsay
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